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Understanding the four stages of the buyer journey can point to ways to improve your marketing, practice management and payment systems. Here’s how your law firm can borrow the best from e-commerce and position itself to attract and serve more clients. It’s no secret that we live on the internet these days. Consideration.
Firms can leverage mediation tools to reduce costs, improve client outcomes, and enhance efficiency. Rising expenses, including legal fees, court costs, and lost productivity, create challenges for firms aiming to manage disputes efficiently. However, the success of mediation often hinges on the tools available to support it.
The latter can be especially useful for meeting with clients when you would rather not meet online, or you could rent an office exclusively for ad hoc meetings. Note: While you could meet clients at a public location, I do not recommend that: You would not have a reasonable expectation of privacy during your discussion.
For law firms that want to compete, delivering an intake program that respects the emphasis consumers place on convenience is essential. In this second part of a three-part blog post series, we’ll review how to build an intake system. Convenience is the driving factor for consumer decision-making in the modern economy.
In the over 20 years I have been working with law firms, I have set up intake departments, developed the corresponding technological infrastructure needed to support the processes that make them work, hired and fired applicable employees, audited law firms’ intake systems, and worked with legal technology companies to develop intake software.
Big tech changed the game in how we run our everyday lives, so stay up to date with the latest available software solutions to keep clients happy. These complementary law firm growth strategies will help you win more clients and achieve sustainable success. Clients seek firms with proven authority and strong ethics.
In this blog, Ill share with you four ways to become a well-rounded paralegal. But where do you even start when you’re managing 80+ active files? This online course will give you all the tools to manage that heavy case load. Now, take that definition and apply it to us as paralegals. LEARN MORE 2.
These directories serve as a vital resource for potential clients seeking legal help, offering quick access to detailed attorney profiles categorized by practice area, location, and reviews. This shift highlights the growing importance of being easily found where clients are actively searching.
But in the crowded legal market, you see the utilityespecially for small firm lawyers whose livelihoods depend on client generation. Whether you want to engage more clients, encourage productivity, or increase efficiency, consider the lawyer tools at your disposal. Technology for lawyers has several benefits.
Is your law firm taking advantage of legal software to streamline your law firm’s processes from clientintake to the final bill? ClientIntake. Online intake forms simplify clientintake and make it easy for potential clients to provide contact information via your law firm’s website at anytime, day or night.
When faced with challenging daily tasks, such as managing invoices and reconciling trust account transactions, even the most brilliant legal minds struggle to build a successful practice. . Free you up to do what you do best: represent your clients. To resolve these issues, attorneys are turning to legal time management software.
The day-to-day tasks involved in running a successful law firm – including tracking deadlines, staying on top of client communications, overseeing your firm’s finances, and business development – can take up significant amounts of time. That’s where law practice management software comes in. Clientintake.
For law firms that want to compete, delivering an intake program that respects the emphasis consumers place on convenience is essential. In this final entry of a three-part blog post series, we’ll review how data analysis can positively affect your law firm intake system.
The good news is that legal automation has emerged as a game-changer, revolutionizing the way law firms operate and deliver services to their clients. In this blog post, we’ll guide you through the concept of legal automation, its benefits, and how law firm management software can help your firm streamline workflows and achieve growth.
Managing a busy law firm and ensuring that it runs smoothly is never easy. Between managing inquiries from potential clients and opening new files to tracking case deadlines and sending out invoices, there’s always something new that needs to be done and the to-do lists never end. Set up online intake forms.
From appointment reminders to case updates, here are the six types of emails that ensure you’re providing top-notch service to your clients. As one of the most commonly used law firm marketing tools, emails are expected by clients as part of their legal experience. Stay top-of-mind with current, former, and prospective clients.
With the rise in demand for remote working opportunities and contact-free client services, staying connected virtually is more important than ever for legal teams. To that end, MyCase has recently released a number of features that help legal professionals collaborate with clients and team members instantly, regardless of location.
In this week’s blog, I will take a broader look at the paralegal profession as a whole. Familiar readers of the blog know that our company, Paralegal Bootcamp , is based out of the US. If you have been a consistent reader of our blog, you know that we love sharing practical, actionable steps along with detailed information.
Declination letters have their place as an effective risk management tool. In short, the creation of a declination letter was what normally would trigger the entering of the name of a declined client into the conflict database. Lawyers often use a clientintake form during the initial consultation. Here’s the problem.
In response to the emerging challenges sweeping the legal industry this year, MyCase released a number of features that helped attorneys and supporting staff work full-time from anywhere, engage clients virtually, and continue to get paid promptly with zero disruption to business. 18:31 – Intake Forms.
By leveraging the data and features provided by a robust management platform, you can make informed decisions about when and how to scale your law firm for sustainable growth. Consider whether you are consistently bringing in new clients and revenue. This suggests that your firm is providing value and has the potential to expand.
To overcome the administrative challenges of employment law cases, your firm must adopt a systematic, structured approach to case management. Managing employment law cases that span multiple years can be overwhelming. For example, a law firm failed to properly track the statute of limitations for a client’s discrimination claim.
While these technologies can’t—and shouldn’t—replace most of the very sensitive work legal staff do for their clients, ChatGPT can save your team much-needed time to maximize billable hours. Create email drafts Drafting emails, whether it’s to clients, prospects, or colleagues, can take a lot of time.
As more and more potential law firm clients look for lawyers online, lawyers ignoring that medium risk decreased intake, and consequently decreased revenue. You can start with a blog. Think of the ten most common questions your clients have, and write ten plain language responses. There is, however, a cost. I just did it.
Without a successful marketing plan, your firm’s ability to reach potential clients and referral sources will be greatly limited, which could very well impact your firm’s bottom line. Use online intake forms to remotely connect with new clients. So what are you waiting for? But don’t stop there!
We also really enjoy sharing their stories and secrets of success with you whether in webinars , customer testimonials , or on this blog. I know a lot of firms say this, but we have a lot of personal contact with our clients. MyCase has a great platform for bulk billing and keeps track of all the clients and potential needs as well.
If you’re marketing just for the sake of marketing, then it’s not going to provide the right type of value for current or potential clients, and it will feel like pulling teeth within your own business. Imagine you’re a potential client. Your clients need support through the sales funnel. How would you find legal services?
When it comes to problem clients, we all have a story or two to share; but what if it becomes more than that? What if a lawyer comes to realize that he or she is dealing with a problem client far more than once in a blue moon? Wait, how are you defining the term “problem client?”. Start by reviewing your intake process.
The last thing you want is to expend resources trying to grow your firm, only to realize that your client base doesn’t exist or the landscape is too competitive. For example, let’s say that a personal injury firm works hard to intake 50% more clients compared to the previous year. They’re probably doing well financially, right?
You may have a well-run firm full of experienced and brilliant attorneys—but if you don’t have clients, none of that matters. In this article, we’ll cover important components of lawyer marketing, as well as best practices, so you maximize clientintake and conversions. Why is Attorney Marketing Important? Marketing Lead.
Document management tools. Cloud-based legal document management tools solve this problem by providing a built-in organizational system for documents. You’ll find this to be the case when your document assembly software is built-in to your law practice management software, and it’s a real time-saver.
The client experience is also affected. Your attorneys and legal staff will be able to spend more time on what matters, like project work and client matters—and less on busy work. . Manageable? Also, consider using email less and implementing legal practice management software. How does their workload feel—overwhelming?
But after I finished the law firm training, I sat down and thought about everything I’d read and watched on the topic of legal AI and technology in the legal profession, and realized what better use of that time than to talk about it here in our blog! A group of 6 self-checkouts is managed by one person. Legal Automation.
I have come to refer to this type of call as a life is too short call because the call always ends up being about dealing with the reality that an attorney-client relationship has completely broken down. When on such a call, all I try to do is help the lawyer realize that perhaps the time has come to fire the client and move on.
The law practice management company MyCase said today that it has acquired Docketwise , a software platform for immigration attorneys that provides case management, immigration forms, and client-relationship management. As reported here on April 20 , the practice management company Paradigm acquired LollyLaw.
“Coinciding with a mass shift to online and remote work, bringing a first-of-its-kind virtual risk assessment tool to fruition seemed not only possible but also necessary,” said ALPS Risk Manager Mark Bassingthwaighte. Sections range from clientintake to cyber security to calendaring. For more on Vera, visit [link].
We love to learn about their practices and share their stories and secrets of success with you whether in webinars, customer testimonials, or on this blog. In our Customer Spotlight series, you can learn how MyCase helps law firms grow and succeed while also enabling them to provide the best possible service to their clients.
If you’re struggling to bring on new clients, it can help to consider whether your clientintake process is working for you—or against you. Your clientintake process combines marketing strategies, operational workflows and processes, and client experience strategies. The four-step clientintake process.
Legal CRM (client relationship management) software is a valuable tool for growing your practice. That’s why this blog post answers the question: How do you decide which CRM features are necessities for your firm and which are superfluous (and likely to go unused)? But not all legal CRMs are created equal.
The 2022 Legal Industry Report was compiled by the electronic payments company LawPay and the law practice management company MyCase, both of which are owned by AffiniPay , based on a survey of more than 2,300 legal professionals during August and September. Other types of cloud software used by firms: Calendar management software, 44%.
Does your law firm have a tech stack in place that eases your workload by simplifying processes from clientintake to final billing? ClientIntake : Online intake forms simplify clientintake and make it easy for potential clients to provide contact information via your law firm’s website at any time, day or night. .
In Season 9, Episode 4 of “ Notes to My (Legal) Self,” I had the pleasure of diving into the world of AI, ethics, and law firm risk management with Jeff Cunningham, a general counsel specializing in ethics and risk management for law firms. Client Disclosure. Be transparent with clients about AI usage.
In this blog post, we’ll guide you through creating automatic case brief templates in practice management software, using CARET Legal’s features to provide context. For example, to address a client in the document, you would add the {{Matter.PrimaryClient.FirstName}} field. Click on a Type to expand the menu.
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