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Focused on Growing Your Firm? Consider the Benefits of Improving Client Satisfaction Using Case Management Software

Attorney at Work

Product Spotlight | Greater efficiency may be the main benefit of case management software, but it can also improve client satisfaction. Consider the Benefits of Improving Client Satisfaction Using Case Management Software appeared first on Attorney at Work. Here's how. The post Focused on Growing Your Firm?

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Bankruptcy Lawyers Stay Organized With Practice Management Software

CARET Legal

With practice management software they can have a birds eye view of all active cases, upcoming deadlines and pending tasks. There are three main elements that can make or break a bankruptcy case: paperwork, timelines and communication.

Lawyers 111
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No Smoke and Mirrors: Smokeball Is an Impressive Toolbox for Law Firm Management

Attorney at Work

Like most case management software, Smokeball aggregates matters by matter type – which can also be used as templates to set up new matters more quickly. But, Smokeball also captures leads, having built CRM (customer relationship/lead management software) features into its system, which is not as common for case management tools.

Law Firm 340
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Double Play: Lawcus Delivers Lead and Client Management in a Single Suite

Attorney at Work

Lawcus surfaces consumable datasets via main page dashboards that focus on important law firm KPIs. All dashboards are customizable; and, users can toggle on or off specific reports so that the main page of their instance of Lawcus only includes what they want to see. Up to the Task: Workflows in Lawcus.

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The Horrible and the Miserable: The Challenge to Keep Marketing

Attorney at Work

Here’s the hard part: If you are truly stretched as far as possible, you may have to turn away the smaller cases to allow you to use resources for the better ones. See if you can refer them to someone miserable (keep reading) where you can earn a referral fee without shouldering the main part of the case management load.

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Buyer Journey: What Lawyers Should Know About the Psychology of Paying for Goods and Services

Attorney at Work

Here are the four main stages of the buyer journey, and what you can do to stand out. Featuring testimonials from past clients on your website and having a great client review management system in place can increase the social proof of working with your firm. So what goes into that decision, and how can you use it to win more work?

Lawyers 245
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Trail Mix: Capturing Client Data is a Broader Conversation Now

NCBA Law Practice Management Blog

Case management software, as a relational database, allowed for attorneys to capture data across systems, and organize it via matters. Customer relationship management software exists, in part, so that attorneys can aggregate lead data. This is important for two main reasons.

Law Firms 130