Remove Consumer Affairs Remove Education Remove Small Business
article thumbnail

What Is CX? Increase Revenue by 8% With Optimized CX Flows (+ Free Checklists)

The Process Street

” – Carol of Indianapolis, IN , Consumer Affairs. Michael of Torrington, CT , Consumer Affairs. Churn rate will vary depending on business type and size. For instance, for SaaS organizations targeting small businesses, a good churn rate is ~3-5% per month.