customer-lifecycle-software-stack 
The Process Street
OCTOBER 13, 2021
The customer lifecycle begins with awareness and matures to advocacy, from the first interaction with your brand , to an evangelized super-user who raves about and recommends your product to friends, family and associates. Getting customer lifecycle management right can be tough. Let’s dive right in!
The Process Street
MAY 31, 2021
Research shows that a 5% increase in customer retention rates can boost profits by 55%. With this in mind, when it comes to customer success , it’s important you play your cards right to retain your customers. To help you get started, I’ve put together your essential software stack to execute customer success 2.0.
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The Process Street
JULY 26, 2021
According to a 2020 Walker study , 86% of buyers will pay more for a better customer experience. Customer experience is a key brand differentiator, and getting it right can determine the difference between success and failure. That is, you’ll learn how to focus on the customer’s experience when using your product.
LawVu
MARCH 4, 2025
According to Gartner, E-billing and matter management software remains critical technology for legal departments, despite a surge of new software start-ups serving the legal market across other categories. In addition, LawVu customers report proven ROI and reduced turnaround times that can be attained within months, not years.
The Process Street
SEPTEMBER 6, 2021
Bora Lee is the Manager of Customer Enablement at ChurnZero. She is passionate about helping customer success teams succeed by crafting big-picture strategies executed through automated, streamlined processes that put the right data in front of the right customer at exactly the right time.
Knackly
MARCH 18, 2025
The last thing you need is software that adds extra steps instead of simplifying your workflow. Some users find it limiting when handling complex workflows, while others feel restricted by its customization options. Legal work is already complicated enough. Learn more about the integration here.
LawSites
MAY 17, 2023
Now here are other announcements that have come out of CLOC: Agiloft Partners with Mitratech Agiloft , the contract lifecycle management (CLM) platform announced a new partnership with Mitratech , a global provider of legal, compliance, and HR software. The company said that it will begin offering early access to Prioritize on June 30.
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