Attorney at Work

JANUARY 17, 2022

In fact, the limits could increase trust and transparency among law firms and potential clients because attorneys will have to communicate with customers regarding collected data. With the rise of chatbots on law firm websites and attorney social media profiles, law firms must adapt to the best ways to interact with clients.

Law Firm 345

Law Firm Law Firms Laws Lawyer 345

Attorney at Work

MARCH 29, 2022

If so, some lawyers are customizing them — for example, adding tips related to their practices on the back (e.g., Update your LinkedIn profile. Look at their profiles for contacts you have in common. Plan coffee or cocktails with people with whom you’re especially interested. Prepare your materials. Connect on LinkedIn.

Diligence 316

Diligence Attorney Lawyer Lawyers 316

Attorney at Work

OCTOBER 31, 2021

Also notice that, on the two tabs below the date range, you can customize the message going to people inside your office versus people outside of it. Tip: If you are using Teams, you can set your auto-reply messages, or “status,” from your Teams profile picture, too. Outlook can take care of that for you.

Lawyer 258

Lawyer Lawyers Attorney Technology 258

Attorney at Work

APRIL 15, 2022

You can also customize it and upload your own templates. First, for it to work, make sure your profile is current. Having an up-to-date profile is a must since it’s often the first webpage that a client or prospective referral source will find about you. Have an excellent profile picture. Be concise. Nerino Petro Jr.:

Lawyer 286

Lawyer Lawyers Technology Project Management 286

Attorney at Work

SEPTEMBER 13, 2022

Live chat requires an actual person, ensuring a customized response to every query. That immediacy ultimately improves customer support. You have the option to customize responses, and you can use the system across different platforms, including WordPress and Calendly. Fortunately, there are companies you can outsource to.

Law Firm 269

Law Firm Law Firms Laws Lawyer 269

The Process Street

JULY 26, 2021

According to a 2020 Walker study , 86% of buyers will pay more for a better customer experience. Customer experience is a key brand differentiator, and getting it right can determine the difference between success and failure. That is, you’ll learn how to focus on the customer’s experience when using your product.

Education 126

Education Technology 126

The Process Street

DECEMBER 7, 2020

With this small but effective tip, I’ve not only taught you how to get more value out of your phone, but I’ve also given you an example of how customer success works. Now, if I was an organization, I’d want to provide this type of value to my customers on a far larger scale – all of the time.

Contract 132

Contract Education 132

JURIST

FEBRUARY 12, 2021

A Kyrgyz court in Bishkek fined former Deputy Head of State Customs Service Raimbek Matraimov 260,000 soms, or roughly USD $3000, in a closed trial Thursday. Products that came from favored companies would be expedited through Kyrgyz customs processing, while products from other companies would be thoroughly inspected in a weekslong process.

Finance 104

Finance Court Government Legal 104

The Process Street

JUNE 21, 2021

A recent Deloitte study found a mere 30% of respondents stated customer success was a strategic priority by the board of directors. Only 26% reported official business communications to regularly mention customer success. To respond, organizations need to focus on customer success (CS). are altering the business landscape.

Technology 105

Technology 105

The Process Street

MAY 5, 2021

I do not doubt that an exceptional customer experience plays its part. According to Bain & Company , businesses that invest time and effort to optimize their customer experience (CX) flows, experience above-market revenue growth between 4-8%. How to optimize your customer experience flows. What is CX? What is CX?

Consumer Affairs 128

Consumer Affairs Entertainment Small Business Finance 128

JURIST

JANUARY 30, 2023

Over his 15 years on Twitter, he accumulated a smattering of high profile followers, including diplomats, prominent journalists, politicians, business executives and royalty. As Herman described it, Twitter has become everyone’s “customized news service.”

Government 263

Government Legal Legal 263

The Process Street

APRIL 19, 2021

As the CEO of Custify , Philipp Wolf helps SaaS businesses deliver great results for customers. After seeing companies spend big money with no systematic approach to customer success, Philipp knew something had to change. Customer success is vital to a company’s growth because customers are the ones that bring revenue.

Education 111

Education 111

The Estrin Report

OCTOBER 15, 2021

The actions you take, such as building a solid network, creating a robust professional profile, and developing the necessary skills and behaviors, can create opportunities. So people from other schools may need to develop stronger skills and build a more robust professional profile and network to overcome these predispositions.

Lawyer 246

Lawyer Lawyers Laws Law Firm 246

The Process Street

JUNE 9, 2021

Jeff Gardner (Director of Customer Support & Success at Intercom in the early days) on customer communications : “It’s got to be easy. Don’t make customers jump through hoops to use your product. You should consider how to tailor different messages for different purposes, mediums, and customer profiles.

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The Process Street

OCTOBER 13, 2021

The customer lifecycle begins with awareness and matures to advocacy, from the first interaction with your brand , to an evangelized super-user who raves about and recommends your product to friends, family and associates. Getting customer lifecycle management right can be tough. Understanding the customer lifecycle in detail.

Social Media Management 111

Social Media Management Contract 111

LawSites

APRIL 11, 2022

The Almanac of the Federal Judiciary is a publication that provides biographic profiles and financial disclosure information for every federal judge, including those sitting on the Supreme Court, Appellate Courts, Districts Courts, Bankruptcy Courts, and Specialized Courts.

Legal Technology Solution 98

Legal Technology Solution Legal Legal Law Firm 98

The Process Street

MARCH 3, 2021

90% of customers feel that the companies they buy from could do better when it comes to how they experience onboarding. Customer success is about helping your customers understand and leverage the value of your product; you’re basically helping them achieve their goals. Designing your customer success onboarding framework.

Virtual Assistant 103

Virtual Assistant Project Management Finance Technology 103

NCBA Law Practice Management Blog

JUNE 1, 2019

Younger law firm customers, especially, look less and less to other persons for referrals -- which in-person referrals have traditionally driven law firm revenue -- but, they’re not necessarily searching exclusively on Google any longer, either. So, if you haven’t yet even set up social media profiles, it’s past time.

Law Firm 100

Law Firm Law Firms Lawyer Lawyers 100

The Crime Report

JULY 23, 2021

Forbidden Stories accessed a list of 50,000 phone numbers that were selected for surveillance by NSO Group’s customers, including several governments. Reporters who examined the list were able to identify about 1,000 people across 50 different countries through research and interviews. The rest of the phone numbers remain unattributed.

Government 119

Government Laws Technology 119

The Fashion Law

APRIL 29, 2021

Using predictive routing, it connects you to a customer service agent who company research has identified as being especially good at getting friendly and talkative customers to buy more expensive versions of the goods they are considering. The computer has concluded you are “friendly and talkative.” It can be you, too.

Technology 70

Technology Government Laws 70

Intelligize Blog

SEPTEMBER 24, 2024

In December 2023, the company announced that hackers had gained access to the personal data of 14,000 customers and profile information about 6.6 million other individuals – roughly half of its 14 million customers. Directors formed a special committee in March to discuss the company’s best path forward.

Finance 104

Finance 104

LawTechnologyToday

APRIL 20, 2021

Take action : Analyze your client data, hone in on your target buyer profile(s), and perform a digital health “checkup”. Either internally or through vendors, evaluate website and search engine traffic for visitor trends – are they finding you and staying on the path of the customer journey?

Data Management 111

Data Management Divorce Legal Services Attorney 111

LawSites

FEBRUARY 11, 2022

Even better, this week Reuters enhanced its site with customization, adding a “My View” feature that allows readers to set personal preferences for the types of news they wish to follow. Readers select topics to customize their view of legal news. Follow Topics and Entities. Plans to Add Push. Plans to Add Push.

Legal 98

Legal Legal Law Firm Law Firms 98

The Process Street

MARCH 12, 2021

A go-to-market strategy generally includes a business plan that outlines how Marketing, Sales , Customer Success, Product Engineering , and product teams intend to work together to ensure growth and measure the success of your product. It all boils down to what’s in it for the customer. Go-to-market strategies at Process Street.

Contract 126

Contract Education 126

LegalTalkNetwork

APRIL 20, 2022

If you are trying to grow your law firm, then taking advantage of Google Business Profile for lawyers (formerly “Google My Business”) is a must. A quality Google Business Profile is one of the most effective ways that lawyers can market their business online. But what is Google Business Profile? What is Google Business Profile?

Lawyer 52

Lawyer Lawyers Law Firm Law Firms 52

LawSites

JANUARY 31, 2023

. “What we’ve noticed is that there are so many of our customers who are building things that are so much more than just document automation — building full end-to-end legal products that really help scale their practices.” “That’s exactly what our customers are building on our platform,” Moini said.

Legal 98

Legal Legal Law Firm Law Firms 98

LawSites

JANUARY 29, 2024

The directory, which will be accessible only to Courtroom Insight customers, builds on the company’s existing model by aggregating private internal data, dynamically updated proprietary data, and integrated partner content, all in one platform. Read about Courtroom Insight on the LawNext Legal Technology Directory. ”

Lawyer 64

Lawyer Lawyers Legal Technology Solution Law Firm 64

Customs & International Trade Law

APRIL 28, 2025

Partner with Your Broker Your customs broker should be more than just a filerthey should be a strategic ally. Check Your Bond A critical but often overlooked areayour customs bond. As your import volume or risk profile shifts, it may be time to reevaluate your bond amount and conditions.

Education 40

Education Technology Laws Legal 40

LawSites

APRIL 1, 2024

“This feature is really meeting the customer request to provide the very broadest view of what’s happening with litigation for parties,” Carla Rydholm , head of product at Lex Machina, told me during a demonstration. Risk profiles and venue trends. Competitive intelligence. State court case docket management.

Litigation 101

Litigation Litigating Court Attorney 101

LawSites

DECEMBER 4, 2023

Demo video: [link] Founded: 5/1/2023, Columbus, Ohio Target customer: Solo, small firm, and legal Aid organizations that are engaged in litigation. Demo video: [link] Founded: 10/28/2020, Vancouver, BC, Canada Target customer: Solos, small and medium size firms. Traction: -The majority of our 35+ customers are located in the U.S.

Document Review 135

Document Review Court Reporting Metadata Court Reporter 135

The Process Street

FEBRUARY 16, 2022

Basically, Process Street improves your team’s recurring processes – onboarding new hires and new customers, getting manager approvals when you need it (and not a week later), or making sure that team meeting actually stays on track this time. Process management and team collaboration. Key features. Project management: Trello.

Project Management 115

Project Management Calendaring Government 115

The Crime Report

MARCH 30, 2022

New York’s underground transit system has been shaken by several recent high-profile crimes, such as the mid-January murder of 40-year-old mental health advocate Michelle Go — who was fatally shoved from a Times Square subway platform onto the tracks in the middle of the day by a man suffering from homelessness and mental illness.

Felony 111

Felony Finance Government Laws 111

The Process Street

JUNE 9, 2023

It can find more customers in less time, allowing humans more opportunities to build connections with customers. Personalization AI has the ability to create profiles of the potential customers it finds for you, giving you the ability to launch more targeted marketing campaigns. They use Levity.ai

Small Business 98

Small Business Sports Technology 98

LawSites

FEBRUARY 5, 2024

It says it is currently serving customers and has already been used used for high-profile cases. Founded in 2021, and currently in beta, Beagle will be one of the 15 startups competing next week in Startup Alley at ABA TECHSHOW. It expects a broader commercial release later this quarter.

eDiscovery 72

eDiscovery Technology Attorney 72

MyCase

AUGUST 25, 2021

We recently spoke with MyCase customers Vi Nanthaveth and Catherine Gonzales of Nanthaveth & Associates , an Austin-based immigration law firm. Vi Nanthaveth : They click on the link, they set up the profile, and then it’s done. Here are some highlights from the video. __. And that saves us so much time.

Immigration 98

Immigration Law Firm Law Firms Laws 98

The Process Street

AUGUST 4, 2023

Whether you’re seeking assistance with budgeting, workflow-building , or customer acquisition, this list provides a diverse array of AI tools that will revolutionize your operations and position you for long-term success. Can be used to enhance customer engagement. Advanced features require customization.

Small Business 92

Small Business Project Management Data Management Calendaring 92

LegalTalkNetwork

MAY 5, 2022

Optimizing Your LinkedIn Profile. The first step in leveraging LinkedIn and building your brand is to have a great profile. Your objective may be to gain new customers, grow your network, build your brand or find a new job. And your profile is where you need to start. Personality and Authenticity.

Lawyer 52

Lawyer Lawyers Law Firm Law Firms 52