The Estrin Report

OCTOBER 15, 2021

You are a successful attorney. Which three character traits do you think were most instrumental to your success? Can you please share a story or example for each? I believe organizations that embrace ethics have stronger finances and cultures — and will end up being successful. Can you explain what you mean?

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The Process Street

MARCH 3, 2021

90% of customers feel that the companies they buy from could do better when it comes to how they experience onboarding. Customer success is about helping your customers understand and leverage the value of your product; you’re basically helping them achieve their goals. The customer onboarding process.

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Virtual Assistant Project Management Finance Technology 103

Above The Law

MARCH 6, 2025

It needs to tell a compelling story about who you help, how you help them, and why your work matters. Customize Your LinkedIn URL A messy LinkedIn URL full of random letters and numbers doesnt look polished. Clean it up by customizing it to something simple, like linkedin.com/in/Your Name. Try this format: Who you serve (e.g.,

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Lawyer Lawyers Social Media Management Legal 92

The Process Street

AUGUST 2, 2021

Welcome to the customer success era. In this CS era, business focus is on customer experience. And when it comes to your product, this means to show and let your customer try your offering. In this Process Street article, we identify the 4 key customer success metrics you need to develop your CS functionality.

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Calendaring 105

LawSites

MARCH 13, 2024

Among the most enduring yet dramatic success stories in legal tech is that of iManage , the document and email management company. Annual recurring revenue for iManage Cloud grew 36% year over year, and over 60% of the iManage customer base – or some 2,400 customers – now work in iManage Cloud. billion of the $11.1

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The Process Street

NOVEMBER 10, 2021

It’s really helped our quality and keeps our customers happy.” – David Schenz, Director. Challenge: Scaling complex IT processes & keeping customers happy. ERP Suites is charged with the very daunting task of designing bespoke IT solutions for each one of its more than 250 customers. That’s pretty cool.”.

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The Process Street

DECEMBER 22, 2021

Connecting Process Street workflows with this activity and syncing data across all these other apps has always been a big use case for our customers. Same with many of our customers. Tons of customers, friends, and fans joined us for our first-ever virtual event, Highway , in September. Bringing aboard new customers.

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Small Business Law Office Laws 141

LawSites

JANUARY 10, 2024

Customers of Pro Bono Manager — almost all of whom are Am Law 100 law firms — will be eventually migrated to Paladin’s platform. But he believes the partnership will be a success story not only for the two companies, but also for the law firms that are their customers. Other LawSites stories about Paladin.

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The Process Street

MARCH 24, 2021

These frustrating ( read: unethical) tactics to stop customers from unsubscribing have been deployed by all manner of companies — from those in the food and drinks industry, all the way to those in the tech world. 5 reasons why customers unsubscribe from SaaS products. Providing you have one!). ’ The SaaS renewal rate.

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LawSites

JUNE 14, 2022

Its approach is to be an active investor, it says, helping entrepreneurs reach their full potential by bolstering business development and customer connections and establishing a favorable community to support their growth.

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The Process Street

OCTOBER 25, 2021

Kevin Elliott is a Marketing Manager for NiceJob , a platform that helps businesses collect and share customer reviews to improve their reputation and leverage it to increase sales and drive growth. He enjoys writing about business tips, workflow management, digital marketing, and customer experience. Customer reviews build trust.

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The Process Street

APRIL 15, 2021

And considering the user needs early is exactly what a user experience (UX) map does, meaning creating an effective UX map has the potential to bridge the gap between business success and failure. User experience mapping vs. customer journey mapping. Common misconceptions confuse the terms UX map with customer journey map.

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The Process Street

MAY 17, 2021

To excel at customer success you need to understand your customer health score. According to a study by Gartner, 88% of Account Managers (CSMs) think they can grow by delivering a great service, which is reflected in your customer health score measures. Our secret source: 7 indicators for calculating customer success.

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Entertainment Business Services 85

Diane Drain

JANUARY 23, 2022

Rather than relating the horror stories of how innocent people, just like you and me, were ripped off; I am going to tell you first how to avoid being scammed. It is all online and looks convincing enough to be a successful scam. Another story: I had a case once with similar facts. Actually, they are still active.

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Depositions Attorney Lawyers Lawyer 211

The Process Street

FEBRUARY 18, 2021

Whether you are building organic links or in the process of drafting an employee development plan , the path to success runs right through a big ‘ol pile of numbers. Building the framework for your data story. What’s the story behind your data? Building the framework for your data story. The happily ever after.

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Construction Drafting 105

CARET Legal

JULY 17, 2024

Advanced search functionality allows attorneys to find documents based on keywords, tags, or custom fields, eliminating the need to sift through countless folders and files. The impact of cultivating an innovative culture is evident in the success stories of law firms that have effectively integrated LPMS.

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Attorney Law Firm Law Firms Court Rules 104

LawSites

DECEMBER 4, 2023

Demo video: [link] Founded: 5/1/2023, Columbus, Ohio Target customer: Solo, small firm, and legal Aid organizations that are engaged in litigation. Diversity: The founder is openly autistic and regularly shares stories of his autism to help others find greater understanding. Outside funding: No outside funding. Anything else?

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MyCase

OCTOBER 19, 2021

Our customers are our top priority at MyCase. We love to learn about their practices and share their stories and secrets of success with you whether in webinars, customer testimonials, or on this blog. I love talking to longtime customers! I really appreciate your taking the time to talk to me today.

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LawSites

SEPTEMBER 6, 2022

In a blog post today , the company said it will use this latest round of funding to build its staff in customer success, marketing and sales, with the goal of scaling JusticeText to criminal justice agencies nationwide. “The impact our technology is already having in these offices is incredible,” the blog post says.

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Technology Lawyer Lawyers Attorney 98

Above The Law

FEBRUARY 11, 2025

As someone with a tremendous respect for the dedication of athletes to their craft, I always relish the opportunity to hear from those who have achieved measurable success in their sport of choice. Likewise, I am always impressed by the grit and risk-taking of those who choose to start their own businesses, irrespective of field of endeavor.

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Small Business Sports Litigating Litigation 70

The Process Street

APRIL 23, 2021

No matter what else you’re doing with your company, you have to take care of your customers. That understanding of your customer and their relationship with your product is a crucial aspect of becoming a successful product-oriented business. So how do you navigate that transition and maintain your success?

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The Process Street

APRIL 22, 2021

A business plan is a formal guide that acts as a blueprint, deciphering every root and branch to make a business successful. You need to have goals, create milestones and have a strategy in place to set yourself up for success.” Who are our customers? What are the needs of a prospective customer?

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The Process Street

DECEMBER 15, 2023

Join us as we take a closer look at the success story of Kelli Segretto of K Segretto Consulting , a leading Property Management Consulting business. You will discover how Kelli leverages the power of Process Street to create customized workflows, setting a new standard in property management consulting.

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Attorney at Work

OCTOBER 29, 2021

Stories about cameras being hacked abound, including one particularly blood-curdling tale in which a hacker was able to use the microphone to interact with a homeowner’s children. That makes them far more susceptible to being leaked, and credential attacks are the most common kind of successful attack we see. Superheroes.

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Lawyer Lawyers Work From Home Legal 305

JURIST

FEBRUARY 16, 2023

The system would then issue a debt to customers that it considered had fraudulently received excess welfare payments. When criticism of the Scheme began to increase, Miller developed a strategy that involved placing stories in the ‘right-wing’ media about the success of the program in finding individuals who had misrepresented their income.

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LawTechnologyToday

JULY 26, 2021

These are not out-of-the-box solutions and require varying levels of customizations. Ensure robust change management protocols that begin with gathering requirements and continue through shortlisting, testing, customizations and configurations, implementation, rollout, and beyond. What do successful CLM implementations have in common?

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The Process Street

MARCH 8, 2022

In my career, this translates into my obsession with building customer-first companies and building strong internal teams where individuals can do their best work. Through ski instruction, I learned the importance of trust in any professional relationship, the power of sharing your passions, and that the customer actually is always right.

Data Management 102

Data Management Sports Education 102

The Crime Report

DECEMBER 3, 2021

15 story in the Washington Post , which The Crime Report summarized on Nov. The headlines in both stories appeared to lean towards the skeptics. But the skeptics did not look closely at the peer-reviewed research — nor did they consider the experiences of our customers. Photo courtesy EyeDetect/Converus. About 60 U.S.

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The Process Street

MARCH 26, 2021

How can I tell the entire story of my business on one-page? As you can see, the Lean Canvas is a set of nine blocks: Customers. How can I tell the entire story of my business on one-page? Lean Canvas component #1: Customers ‍ ‍ The first block to fill out is all about your customers. Unfair advantage.

Finance 85

Finance Technology 85

MyCase

MAY 27, 2021

Our customers are at the heart of everything that we do at MyCase. That’s why we take the time to get to know them and share their stories and secrets of success with you whether in webinars , customer testimonials , or on this blog. Orr Law Offices, P.C. , Before that I worked in government service.

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The Process Street

NOVEMBER 5, 2021

The success of the operation depends on access to information that can inform situational awareness, and provide tactical & strategic advantage. This story perfectly illustrates the problem of vertical vs horizontal knowledge. – Alex Hauer | Senior Success Consultant at Salesforce. Situational awareness is crucial.

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Technology Education 96

MyCase

JULY 29, 2021

Our customers are our top priority at MyCase. We love to learn about their practices and share their stories and secrets of success with you whether in webinars , customer testimonials , or on this blog. That’s why we spend time getting to know our customers and learning about their law firms. Chris, welcome.

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The Process Street

JANUARY 25, 2021

The end goal of content marketing is to build trust with your customers. Infographics : Infographics help content marketers educate their audience and provide useful information that can add value for leads and customers. eBooks : eBooks are an effective type of long-form content providing value to leads and customers.

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Entertainment Education Virtual Assistant Manufacturing 131

The Process Street

MAY 26, 2021

He and his team help startups, small businesses, freelancers, and entrepreneurs reach their marketing goals through keyword-informed and customer-driven articles, as well as innovative social media content. Looking back, word-of-mouth was the way to go when people wanted to tell stories, and it later emerged into actually writing things down.

Calendaring 105

Calendaring Social Media Management Freelance Small Business 105

The Process Street

FEBRUARY 4, 2021

What’s the hallmark of a successful business? Well, from a consumer standpoint, it’s exceptional customer service. Understandably, customers have always aligned themselves with brands that value customer service. A big part of a company’s success, therefore, can be attributed to its employees. Remote working.

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Human Resources Resume Writing Work From Home Drafting 94

Above The Law

MARCH 4, 2025

This white paper explores why the three qualities above are essential for success in legal data-driven roles. They look at data for patterns and stories, asking more profound questions that reveal insights beneficial to clients. Moreover, law firms can use them to create a team that drives innovation and operational excellence.

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Law Firm Law Firms Legal Legal 74

The Process Street

JUNE 28, 2021

When you collaborate with another brand’s marketing team, you can reach more potential customers with your products, and create highly engaging creative campaigns, too. Successful co-marketing examples. Your business’s key to success. Successful co-marketing examples. Co-marketing at a glance. The result?

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