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How Law Firms Can Manage Changing Consumer Expectations

MyCase

Historically, many law firms weren’t even empathetic toward their own employees – a legal industry cultural effect often created by law school administrations, and then noted and carried forward into law firms. I have learned over the years that one of the most important things I can do is actively listen.

Law Firm 140
article thumbnail

How Law Firms Can Manage Changing Consumer Expectations

MyCase

Historically, many law firms weren’t even empathetic toward their own employees – a legal industry cultural effect often created by law school administrations, and then noted and carried forward into law firms. I have learned over the years that one of the most important things I can do is actively listen.