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In this opinion, advice is provided regarding a number of different issues related to practicing law remotely, including the duty of technology competence and lawyers’ obligations to protect confidentiality and communicate securely. It’s been nearly a year since the start of the pandemic. The more complex the.
So, we asked the experts to share some favorite tech tools and tips to help lawyers communicate and collaborate more effectively mid-pandemic — and beyond. So, we asked the experts to share some favorite tech tools and tips to help lawyers communicate and collaborate more effectively mid-pandemic — and beyond.
You might need to have a courageous conversation like what we talked about in our interview with Molly McGrath – Can You Fix Your Boss? LEARN MORE When Things Go Sideways One day something is going to go sideways on a project or a client file that you own and you have a potential solution to the problem.
The Problem with Staying in Your Lane A perfect example of this is a litigation paralegal who I interviewed for a position at the firm. I called her in for an interview, and the problem was that at 10 years of experience, and a normal salary for someone with that experience, she had never prepared for or attended a trial.
Learn how big tech has changed the legal industry FreeGuide The Small Firms Guide to Big Tech While any change in how you operate your law office can feel overwhelming, theres never been a better time to start migrating your office structures online. Law Firm Workflow Management : How Can Automation Help Attorneys?
Learn how big tech has changed the legal industry FreeGuide The Small Firms Guide to Big Tech While any change in how you operate your law office can feel overwhelming, theres never been a better time to start migrating your office structures online. Law Firm Workflow Management : How Can Automation Help Attorneys?
WHAT IS A LITIGATION PARALEGAL? A litigation paralegal is someone who works under the supervision of an attorney who practices in criminal or civil litigation. A litigation paralegal assists the attorney with many case management duties, from the complaint through the trial and the appeal. Draft pleadings and discovery. What does that mean?
Plus, you may not have detailed records of what you worked on and why—an essential component in client transparency. For an easy fix, track your time as you go. For an easy fix, track your time as you go. For an even easier fix, though… 2. Here are 10 time tracking tips to maximize your billable hours today!
This means making sure your tech deck enables you to communicate, share information and documents, sign documents, bill, accept payments and say goodbye, all online. Where will you focus your technology spending in the next months? Our experts have advice. For 2022, it is time to review: What works, and what doesn’t?
For example: are you great at communicating with clients ? Some problems—such as low collection rates, poor consult-to-conversion ratios, or frequently missed deadlines—are easy to spot. Others, like inadequate client communications, redundant administrative tasks, and inconsistent processes, might be harder to nail down.
.” – Pearl Zhu , Digital Capability: Building Legal Like Capability Into Business Competency. A 2018 survey by BPTrends found that 93% of the organizations studied engaged in multiple process improvement projects. This is because business processes are the life-blood of your organization. 45 top process improvement tools. Save you money.
In our forthcoming Spring 2025 publication, Fighting the Hypothetical: Why Law Firms Should Rethink the Billable Hour in the Generative AI Era, [1] we hypothesize that Generative AI (GenAI) technology will change forever how legal services are delivered and will force law firms to re-engineer their legacy economic model.
The sneaky thing about process transparency is that you don’t know it’s a problem until it’s a BIG problem. 86% of executives and employees believe a lack of collaboration is the main reason behind company failure. That’s what makes process transparency so crucial to organizational success. Why is process transparency important?
It can often take you longer to navigate the teeny- tiny cursor back to fix your mistake than it did to write the message in the first place, right? It will enable you to: Build strong relationships; Spot issues before they become problems; Proactively offer support; Identify opportunities for feature engagement and adoption.
They also increase the risk for law firms who don’t have enough time to thoroughly deal with their documentation, deadline calendars, accounting reconciliation, and client communications, all of which can lead to significant profit loss down the road. But it’s all well and good to point out a problem and say “Isn’t that tricky.”
Resistance to process change is real, especially among lawyers, who are masters at being analytical skeptics. Yet the hurdles and objections voiced by lawyers are real concerns, even when it comes to proven tactics for increasing efficiency and profitability like time-tracking. The best way to address objections is to look at them head-on.
How to Implement a Powerful Procurement Process Like a Pro (Free Templates!). With this in mind, it’s important to get procurement right. The world of procurement has undergone tremendous changes in the past couple of years. Thinking about suppliers beyond price : With a greater focus on supplier synergies. What is procurement?
All of our company communication happens through Slack, and it’s been life-changing. If you are looking for a more in-depth introduction on how to use Slack, there’s an excellent Getting Started guide on their website that I definitely recommend. Who really likes answering emails? It’s not a great way to start the day, amiright?
What problem do you solve? Freeing up time through automated AI drafting means handling more clients while working less hours, generating more revenue (especially for those billing flat fees). Voting is now open! Help pick the 15 legal tech startups that will get to compete at the eighth-annual Startup Alley at ABA TECHSHOW 2024.
This guide breaks down everything you need to know about client interviews, including: . This guide breaks down everything you need to know about client interviews, including: . Sign up for your free trial now (no credit card required). . Your first meeting with a potential client ranks among the most important touchpoints.
Burkhard Berger is the founder of awesomex. His articles include some of the best growth hacking strategies and digital scaling tactics that he has learned from his own successes and failures. Process mapping is almost always beneficial to those working within the process, and those working outside it. Where do you even start?
How to create your own DACI framework (with free template). I can’t count the number of times I’ve been stuck on a problem, floated it around my colleagues, and was able to find a solution in minutes with their input. You’re trying to reach a consensus but as one department makes a suggestion, the next disagrees. Don’t worry.
These lost revenues are a pervasive business problem, with consequences ranging from earnings shortfalls to rising debt and deterioration of your firm’s financial health. Start today with this guide. The software documents client bills with no corresponding payments, so a quick review of accounts receivable reveals the problem.
This Process Street post will guide you through the drawbacks and benefits of this ever-popular policy. You can also use our new template on the subject with your free Process Street account. You can also use our new template on the subject with your free Process Street account. I realized that while I sat in a Shanghai bakery.
Holistic view: Along with cost analysis, assessing metrics like administrative vs. overhead cost, and fixed/contingency fee case profitability ratios, provides a window into your firm’s overall financial well-being. Keep reading and we’ll explain how to use each of the forces of scaling for faster, more efficient law firm growth.
Law firms want to change how services are delivered to improve productivity, offer more specialized services, collaborate better with each other (all those remote workers still need to communicate with their on-premises teammates), and better client transparency. . Law firms have historically been reluctant to adopt new technology. .
Others might use neurodivergent, neurodiverse, neuroatypical – a lot of neuro- something , basically – or the more specific category they fall into (ADHD, autism, etc.). Everyone has their own relationship with language, though – personally, culturally, socially – and for me, “brain goblin” sums up my experience pretty well.
The coronavirus known as COVID-19 forcefully ushered the judiciary into the digital world, taking along with it many legal practitioners who may have resisted technology invading their law office. But there is no longer an aegis protecting lawyers from technology and how they will need to interact with the court now and in the future.
Microsoft To Do is free and requires either a free Microsoft account or pairs nicely with Office/Microsoft 365. I happily pay for the Pro tier, but even the free Calendly version integrates with Zoom, so the calendar appointment includes Zoom details too! Tom Lambotte: CloudApp Can Transform Your Communications.
“I really must go to the third floor,” Renfield insists over the other employees’ protests. “I’ve been asked to consult with the head of people management about creating an analytics team. They’re expecting me.” ” One of the nearby workers grabs Renfield’s lapels and pulls him close.
Customer support for attorneys often takes the shape of providing case updates, answering and returning calls, replying to emails, monitoring social media, monitoring reviews and requesting them from clients, and triaging communications in general. Ask a fellow attorney or friend to define it. Determined how urgently you need to secure help.
The system would use machine learning and other means to identify social media posts pertaining to electoral skepticism and vaccine hesitancy, including flagging at-risk online communities for intervention. The National Science Foundation reportedly awarded grants in 2021 and 2022 for more than $5.7 elections and COVID-19 vaccine hesitancy.
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