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How Law Firms Can Manage Changing Consumer Expectations

MyCase

With markedly increased remote interaction during the pandemic, legal services consumers will expect similar connection to and engagement with law firms in 2021 and beyond. Managing the changing expectations of a redefined workforce and the changing expectations of legal services consumers can seem overwhelming.

Law Firm 140
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How Law Firms Can Manage Changing Consumer Expectations

MyCase

With markedly increased remote interaction during the pandemic, legal services consumers will expect similar connection to and engagement with law firms in 2021 and beyond. Managing the changing expectations of a redefined workforce and the changing expectations of legal services consumers can seem overwhelming.

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ABA TECHSHOW 2020

LegalTalkNetwork

Jack Newton’s “The Client-Centered Law Firm: How to Succeed in an Experience-Driven World”. Of Online Dispute Resolution and Changing the Status Quo with Patrick Palace, @shannonnsalter , and Jonathan Verk #ABATECHSHOW pic.twitter.com/YvpKOtHpq2 — Legal Talk Network (@LegalTalkNet) February 27, 2020.

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Legal Ethics Roundup: Trump Pro Bono Nears $1B, SCOTUS Takes Atty-Client Comms Case, Lawyer Detained @ DTW, Barrett Recusal Standard, DOJ Bans ABA, Judge’s Clerk Boycott OK Per Ethics Rules & More

Above The Law

Justice Amy Coney Barrett bucked this trend with her recent recusal from Oklahoma Statewide Charter School Board v. 5 US House Panel Drops Inquiry Into Northwesterns Law School Clinics – Move Comes After Professors Sued and Alleged Investigation Violated Their Constitutional Free Speech Rights. Read more here. #6

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