Courts Disrupted: Pew Study Finds Pandemic Caused Courts to Revolutionize their Operations, But Says More Needs to be Done
LawSites
DECEMBER 1, 2021
Others were blocked out of courts by archaic rules that prevented individuals without lawyers to file documents electronically. The report points to the example of Utah’s court system, which in 2019 hired an independent researcher to conduct a usability study of its ODR platform for small claims cases. Three Recommendations.
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