Legal Services Maine Office Management 
Above The Law
JANUARY 29, 2025
According to the 2019 Task Force on the Delivery of Legal Services report which recommended the creation of the ABS program, there is a decline in the representation of individuals in the people law sector. Specifically the lack of legal services for low-income individuals and rural communities.
The Estrin Report
JANUARY 30, 2023
Every other business bombards its customers with client satisfaction surveys, but, in my experience, few lawyers ever bother at any stage to ask their clients for feedback on the service they received. But using innovative legal service applications is not just about better marketing. But that has changed.
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LawTechnologyToday
JANUARY 7, 2021
Legal operations has existed for longer than one might think. Before the role was defined, some functions were performed by an office manager within the in-house legal department. In this series of three articles, we will explore the importance and immediacy of understanding your legal operations.
LawTechnologyToday
NOVEMBER 17, 2021
In addition, according to the survey, only 18% of respondents offer clients scheduling or calendar services through their website or other online means, and 62% of respondents indicated that they either do not have document sharing capability through their website or did not know if they had this capability.
ALPS
DECEMBER 2, 2020
Heidi was formerly the deputy director of lawyers concern for lawyers in Massachusetts, and lead the Massachusetts Law Office Management Assistance Program. Past co-chair of ABA TECHSHOW, and founder of the ABA’s Women of Legal Technology Initiative. We have the number two person at the attorney general’s office.
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