saas-renewal-best-practices 
The Process Street
MARCH 24, 2021
And while it may seem tempting for your SaaS company to do similar, it’s nothing more than a quick win when, in reality, you should be focusing on improving the customer lifecycle. That’s why, in this Process Street post, I’ll be discussing SaaS renewal. 5 reasons why customers unsubscribe from SaaS products.
The Process Street
DECEMBER 7, 2020
To keep a tight hold over your customers you need to give them the best possible experience every time, all the time. Customer success is a system, run by people whose only goal is to help customers get the best out of your product. ” – Process Street , What is Customer Success? An Introduction for SaaS Companies.
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MyCase
AUGUST 8, 2022
SaaS for Lawyers. If you’ve ever used tools like Google Workspace, Microsoft 365, or MyCase legal practice management software, you’re familiar with SaaS—software as a service. SaaS is modernizing the legal industry in two ways: by making law firms more efficient and creating career opportunities for lawyers worldwide.
MyCase
AUGUST 8, 2022
SaaS for Lawyers. If you’ve ever used tools like Google Workspace, Microsoft 365, or MyCase legal practice management software, you’re familiar with SaaS—software as a service. SaaS is modernizing the legal industry in two ways: by making law firms more efficient and creating career opportunities for lawyers worldwide.
LawTechnologyToday
JANUARY 22, 2021
One that offers pre-built reports based on industry-acknowledged best practices. Contract renewal rates, upcoming renewal statistics, and data related to churn. By choosing a SaaS-based CLM platform with integrated analytics, you can mitigate your company’s legal exposure.
The Process Street
MAY 31, 2021
in practice. Emerged from SaaS companies focused on complex business applications. Then, implement this information during your recruitment processes and create your best teams using Naturalhr. in practice. Customer success 2.0 vs. customer success 1.0. Customer success 2.0 software stack to execute the McKinsey Model.
The Process Street
FEBRUARY 11, 2021
Customer churn can be in the form of account closure, subscription cancellation, non-renewal of contract, or, worst of all, switching to a competitor. This can be practiced for a matter of, say, 15 to 30 days. This works well for SaaS companies. If you are a SaaS firm, this is the best way to make customers feel valued.
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