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Three Ways AI-Assisted Court Reporting Helps Improve Client Experience 

Attorney at Work

Netflix, launched in 1997, introduced a VHS and DVD subscription service that provided users content straight to their doorstep — while eliminating late fees. As internet bandwidth improved, Netflix transitioned to an online streaming service, allowing its subscribers access to hundreds of pieces of content for a flat monthly fee.

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Strategies for Managing High-Volume Insurance Claims at Your Law Firm

CARET Legal

These challenges significantly impact both client service and firm productivity. The key lies in leveraging technology, creating efficient workflows, and finding the right balance between automation and personalized service. They can dramatically improve their efficiency, reduce errors, and enhance client service.

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Developing a Growth Strategy for Your Solo Law Practice: Focus on These 8 Things

Attorney at Work

As a solo law firm, you are small but mighty — able to run a lean business operation, offer customized and competitive pricing, and outperform your BigLaw competitors through personalized legal services delivery. Creating a weak or imbalanced staffing structure that is inefficient, poorly trained or mismanaged.

Laws 353
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Struggling to Reach Potential Clients? Find the Middleman

Attorney at Work

In those instances where it is harder for you to reciprocate, you need to think about ways you can add value, either to the personal relationship or to a person’s relationship with their own clients and customers. Value adds: Offer to provide alerts, training programs, hotlines or other benefits for their clients.

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Supercharge Your Law Firm With AI Legal Assistants: A Conversation With Tom Martin

Above The Law

As a practicing attorney, he knew the grind of balancing client service, firm management, and staying competitive. Elevate Client Service. Train Your Team. Collaborate with trusted tech providers to customize solutions for your firm. Reduce Costs. Gain a Competitive Edge. Start Small. Partner with Experts.

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On LawNext: Epiq’s Global Legal Solutions Leader Roger Pilc on How AI Is Transforming Legal Services

LawSites

In recent months, Epiq, a global company providing technology-enabled legal services, has announced new artificial intelligence and analytics features built using the AI capabilities of Amazon Web Services.

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Law Firm Telephone Etiquette Best Practices

Attorney at Work

If you’re a solo practitioner or part of a small firm, you might feel you need to use an automated answering service to save some money and human capital, but it’s worth the extra money to have a real person answering the phones, taking messages or politely directing callers to the appropriate party.

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